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 ༓ FAQ ༓ 

  • Do you ship worldwide?
    Yes, we ship worldwide! Shipping quote is avilable once you add your location at the checkout. We simply encourage you to adhere to you local customs about import goods welcome into your country.
  • How many cups does 500gm of Toa Koko serve?
    15 - 20 cups based on 25g servings. Depending how strong or subtle you like your Cacao will ultimately determine how many cups
  • Does cacao contain caffine?
    Yes, all cacao contains small trace amounts of caffine. The average cup of cacao contains 7mg - 13mg depending on preparation.
  • Is your cacao Fair Trade?
    Yes we work closely with our partner who collaborates with Women in Business an NGO and Savaii Koko in Samoa that support pacific farmers to ensure ethical and fair trade. We are humbled to contribute and support in this way through each bag ordered.
  • Is your cacao vegan?
    Yes, our Cacao is vegan, organic, handcurated and delicous! However don't just take our word for it, experience Toa Koko for yourself!
  • My cacao paste has 'bubbles', is this normal?"
    Yes! Our cacao is 100% natural and organic and as such during summer natural bubbles occur throughout the paste. This is no way affects the taste or quality of the Koko. Just like Mother Earth grows through Her seasons, so to does our Koko bloom through it's own sesons. You will find each block has it's own uniqueness and subtlties depending on the seasons.
  • Do you offer refunds or replacements?
    Yes! If there are any major with your order please contact us at with your concern and we will be happy to assess & assist you with either a replacement or a refund.
  • Do you offer wholesale?
    We hope to offer this in the near future. Please email us at to enquire.
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